Pleasant position to the family's farm, in the great area. Soft bed in the chalet, plus a mini bar fridge, climate control, and an individual safe. Private parking on site provided...

Clean place with mountain views and amiable staff. Delightful food served, delicious and rich breakfast. Lovely pool, parking on site. Excellent area, best and comfortable location, close to the cellar restaurant and hiking.

The location was perfect and stunning with a main street and a church close enough to the hotel. There was a traditional restaurant nearby. Had a very very good stay for 2 night, would stay here again.

Beautiful and delightful accommodation with an amazing setting not far from the center of Zermatt and the Talstat. Both restaurants offered exceptional food. Exceptionally clean and compact room with awesome views of the town of Zermatt. Hypoallergenic and feather pillows provided, along with an exceptionally comfortable bed. An incredible stay with no complaints.

Staff were very friendly and hotel was overall an excellent quality. Dinner too was very good and of reasonable value given it's location. Would love to return one day! :)

i had an excellent breakfast and it had a great selection of food. i was offered a room with excellent views of the mountain. location: the hotel was not far from the centre and the restaurant under the matterhorn.

The cozy room looked way better in person than in the pictures! It had everything we needed and was totally romantic with a knockout view of the Matterhorn 🏔️. Plus, it was right in the heart of the mountains, which was super convenient.

Friendly staff, location is close to the train station, Food was excellent. An umbrella was provided which was very useful as it was raining the day we arrived.

Being on the highest floor, we couldn't sleep when the heater was turned on to warm other people on lower floors. Air condition or at least a fan should be present in the upper rooms. Also there was no kettle provided in the room which was a big disappointment as expected for a 4* hotel, we love having tea on the balcony. A small fridge too would have been nice though.

everything is really nice, clean and friendly.

nothing

The staff here was very friendly and efficient, the location was central and close to the town center, train station, and restaurants for a convenient stay.

Hotel very well located and room clean being very well decorated.

A four stars hotel with more than 30 rooms and facilities like spa and fitness place has to offer a much better service. We have found only one employee to manage the spa and fitness room, and at the end the opening timing was not being respected. The high price should be compensated with a minimum good service, the only one real positive aspect was the location, other ways the facilities are used as a marketing attraction.

We stayed at the hotel because it was classified as a Romantik Hotel. I was interested in being at a historic hotel. We received a very warm welcome to a very comfortable hotel. So many amenities were provided in the room. The breakfast was outstanding!

Conveniently located near the gondola 🚠 for easy access to the mountain top. Free parking available on-site. Just a stone's throw away from the town center, a cozy restaurant, and great hiking trails.

Sophie was an excellent host and provided local information in a friendly and personal way. The junior suite was good and the pool and spa excellent. Very good location.

No tea and coffee making facilities in the room. Shower over a spa bath and even with part glass it was impossible to stop lots of water from going onto the floor. When will the Europeans learn to have a decent walk in shower. The noise from construction on the road opposite was ok as it was only daytime but the noise from the bar on the opposite corner was disruptive at night as windows needed to be open for ventilation. No airconditioning. The wi fi connection was terrible - worse than dial-up.

The hotel has a warm, cosy feeling with lots of traditional elements that you may expect in a Swiss hotel. The rooms are comfortable with a good sized bathroom and nice balcony with outdoor seating. The breakfast buffet is good with lots of items to choose from, including eggs made to order. Also for dining, the hotel Julen is a good choice. We enjoyed an excellent 5 course meals for only 55 CHF A la carte dining is also an option. The hotel spa is very relaxing and the steam room and hot stone massage are recommended! The indoor pool has a good size, but the water was a bit too cold for my taste. The hotel staff is friendly and helpful. It is worthwile to mention that when arriving at the station, you can call the hotel for free pick up. It saves you 10 minutes walk through the town centre with all your luggage. This we did not know as it did not show on the reservation.